Desempenho
4.6/5
- ≤1hTempo médio de resposta
- 100.0%Taxa de entrega dentro do prazo
- US $160,000+{0} pedidos
Personalização Completa
PRINCIPAIS PRODUTOS
Perfil da Companhia
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by Intertek
by Intertek- Visão geral
- Data de registro da empresa2017-10-13Espaço (㎡)126Receita de exportação anual (USD)7000000Idiomas aceitosEnglishAnos de exportação6Anos na indústria6
- Capacidades de produção
- Máquinas de produção55
- Controle de qualidade
- O produto suporta rastreabilidade de matérias-primasYesMétodo de inspeção do produtoInspection of all products, Random inspection, According to client's requirement
- Histórico de negócio
- Principais mercadosAfrica(50%), South America(40%), Southeast Asia(5%)Parceiros da cadeia de suprimentos48Principais tipos de clienteRetailer, Wholesaler, For private use, other|Confidential
- Capacidade de P&D
- Opções de personalizaçãocustomized on demand, graphic processing, sample processing, light customization, light customization, customized on demand, sample processing, graphic processingEngenheiros de P&D2Níveis de educação do engenheiro de P&D2 graduate
Avaliações de Empresa (9)
the delivery was very timely, just amazing
Goodone house calacata mármore polido branco para telhas de porcelana
US$ 3,00 - US$ 3,99 / Metro quadrado
More than required deposit was paid for the initial tiles ordered however these were sold to someone else without letting me know nor was there any remorse from management about this. The delay was due to being encouraged by their agent to ship a full container and I had to arrange the production time for these items. When the other items from other suppliers needed to be shipped to combine with the tiles in the container, I was told the tiles were unavailable.
No way along the way I was told that due to the length of time I would lose these specific tiles.
Then I was overcharged on shipping with a part container, I had to pay almost 3000us again more upon arrival to Barbados agent after paying $4,500 usd to ship it to Barbados (port to port) my over all experience was awful and stressful.
The other items sourced on my behalf were of good quality but the main item I wanted ie tiles I didnt get.
Goodone house calacata mármore polido branco para telhas de porcelana
US$ 3,00 - US$ 3,99 / Metro quadrado
Resposta do fornecedor:
Dear Sonia,
Thank you very much for your support. We'll explain your complaints one by one.
1."ABOUT THE $3000 USD DESTINATION CHARGES".
What we have confirmed is the CRF price item, all charges at the port of destination are to be paid by you. We also told you about it before delivery.
2.“ABOUT THE $4500 USD SHIPPING COST”.
In fact, the shipping fee we charged was $3850.27 usd.
3.“ABOUT THE DELAY OF SHIPMENT”.
Considering the shipping cost, we suggested ship by full container , so the total cost will be relatively low, finally you insisted to ship by bulk .
After the order is confirmed, you still keep adding new products, including customized products, thats why we shipped delay.
4.“ABOUT THE TILES”.
Since total weight of the tiles has exceeded the maximum weight for bulk shipment, you also ordered tiles from others, to solve the problem, we suggested cancel our tiles to arrange bulk shipment to you. You agreed and asked for a refund of $1000, we finally returned $1200 to you.
16 Oct 2023
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